Privacy Policy
Last updated: November 13, 2026
Information We Collect
When you submit an inquiry through our website, we collect the following personal information:
- Full name
- Email address
- Selected service information
- Optional project details you choose to provide
We also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and pages visited. This data helps us improve website functionality and user experience.
How We Use Your Information
Personal information collected through inquiry forms is used exclusively to:
- Respond to your service inquiries
- Provide information about requested services
- Communicate regarding potential project engagement
- Maintain records of client communications
We do not use your personal information for marketing purposes without explicit consent. We do not sell, rent, or share your personal information with third parties except as required by law or as necessary to provide requested services.
Data Storage and Security
Your personal information is stored securely on servers located in Australia. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Data Retention
We retain personal information collected through inquiry forms for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
If you do not proceed with service engagement after initial inquiry, your information may be retained for up to two years for reference purposes, after which it will be securely deleted.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Withdraw consent for data processing
- Lodge a complaint with relevant privacy authorities
To exercise these rights, contact us at [email protected] with your request. We will respond within 30 days of receiving your inquiry.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. For detailed information about our cookie practices, please refer to our Cookies Policy.
Third-Party Links
Our website may contain links to external sites not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their privacy policies.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes acceptance of the modified privacy policy.
Contact Information
For questions or concerns about this privacy policy or our data practices, contact us at:
Nonhetessa
Level 14, 89 Market Street
Sydney NSW 2000
Australia
Email: [email protected]